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General Questions

Modifying Your eSite

Compatibility Questions

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General Questions
What is an eSite?
A eSite is the best way to put your business on the web with no assembly required. By going through a simple two step signup process, you can establish a professional looking, personalized eSite for yourself or your business. Your eSite even has built-in powerful communication and collaboration capabilities. Choose from one of professionally designed templates and your web pages will be live on the Internet in less than 10 minutes. Absolutely no HTML, design, or programming experience is required.

With your eSite, you can:
- Attract customers and partners
- Use your eSite to increase your sales and marketing efforts
- Communicate information about your products and services
- Take advantage of our custom templates, eliminating the need to have someone design web pages for you.
- Use Public and Private folders to exchange files with visitors
- Post graphics, photos, and links to other web pages

An eSite increases your sales and marketing efforts by establishing a cost-effective presence on the web. You can utilize the site's powerful communication tools to help reduce phone tag; lower long distance and conference calling fees; and dramatically increase the quality of your customer service and the visibility of your business.

You select the most appropriate Web pages for your specific business from a library of professionally designed templates. There are templates for organizations offering services and selling products as well as custom templates for specific industries, including real estate, financial planning, recruiting and travel. Each template offers content pages such as About Us, Frequently Asked Questions, Product Catalog, Contact Information, Ordering Information, and more. Every page can be personalized with your information by completing simple Web-based forms.

How does the eSite work?
Once you go through the sign-up process, your eSite is created automatically. It is hosted on the Internet for you and is immediately available so that anyone with a web browser can visit your eSite. Initially, your eSite will contain sample graphics, links, and content to give you examples of how you can personalize it. As soon as your eSite is open, you can begin changing the text, uploading your own pictures and decorating your eSite any way you like.

What does my eSite service include?
Your eSite service includes web pages you can quickly and easily personalize, integrated communication capabilities, 20MB of storage for files, graphics and other documents, and a wide range of collaboration tools. These tools include:
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Public and Private folders for exchanging files with anyone who has internet access
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Areas to post your graphics, photos and favorite web page links to share on the web
How will visitors find my eSite on the Internet?
In order to be found by an Internet Search engine, such as Yahoo! or InfoSeek, Web pages use an embedded code called a META tag. META tags are part of the HTML code and contain things such as keywords, or a short description of the Web page, that are indexed on the Search engine.

Your eSite comes with an area to add customizable META tags in the HTML coding. You will need to have your meta tag keywords and descriptions prepared before submitting your site to the Search Engines. For more information on Meta tags, see the Online Help (Sign into your site and click on Online Help from the owner's page). For help on registering with Search Engines, go to Search Engine Submission

How do I get customer support for my eSite?
If you need customer support, you can first review the additional topics in this Questions & Answers section which may have the information that you need. Also, you can select the Customer Support link to submit questions and receive a response via email.

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Modifying Your eSite

How do I edit my eSite?
Editing your eSite is easy. First, click on the Sign In ... link on the Home page of your eSite. Enter your user name and password when prompted. You can now make any edits to your eSite. Remember, when you make changes, you need to save them by clicking on the Save button. When you are finished editing a specific area click Save. The changes you made will now appear in your eSite. If you do not see the changes, click on your browser's Reload or Refresh button.

Can I edit the HTML pages in my eSite?
You can not manually edit the HTML used to create pages for your eSite. You can customize certain aspects of the office by enabling or disabling features and adding your own text, graphics and links. Additionally, you can use HTML tags in most of the text areas of your eSite. For example, you can bold text, add bullets, and use other HTML formatting.

Where will my eSite reside?
Your eSite will reside on a server with the address esiteasp.com. Your account name will be used to create your eSite address on this server. For example, John Doe's eSite address would be jdoe.esiteasp.com

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Compatibility Questions

What does a person need to visit my eSite?
Anyone with a Web browser can visit your site. Visitors accessing your eSite should use Netscape Navigator 7 and above with JavaScript Support, or Internet Explorer 5 and above with JavaScript Support. eSite owners should use Internet Explorer 6.0 or higher.

Visitors to your office can see all of your eSite, leave you a message, pick up files you've left in your folders, and check out your links and pictures. If they want to interact with you, they will need to download some additional software which is free. Visitors will be directed to a location where they can download the software.

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